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Refund Policy

Cancellation and Refund Policy - Aeva Technologies Private Limited At Aeva Technologies Private Limited, we are dedicated to delivering quality products and services. If you experience any issues, we are here to assist you. Unused Balance Refund If you have deposited a balance and haven't used it within a month, you can request a refund. After receiving your request, we will process the refund within 15 to 20 working days via the original payment method. Return and Exchange You can request a return or exchange within 3 days of purchasing services like Bus Tickets, Flight Tickets, Rail Tickets, DTH Recharge, and Hotel Booking directly from our platform. Please contact our support team via email or phone. Cancellation Policy You may cancel your purchase within 7 days, depending on the product or service. Cancellations are not accepted for mobile recharges, bill payments, or third-party services. For failed transactions where the service was not delivered, contact us at [email protected] within 24 hours. If verified, we will refund the amount within 7 working days. For more information or assistance, please contact our support team.

Privacy Policy

Privacy Policy - Aeva Technologies Private Limited Aeva Technologies Private Limited develops mobile recharge software and offers related services at a cost. This Privacy Policy outlines how we collect, use, and protect your Personal Information when you use our services. By using our services, you agree to the collection and use of your information as described in this policy. We use the collected information to improve our services and will not share your information with anyone, except as specified in this policy. Information Collection and Use To enhance your experience, we may ask for personally identifiable information. This information will be stored securely and used in accordance with this policy. Log Data In the event of an error in the app, we may collect Log Data from your device. This may include your IP address, device name, operating system version, and usage details. This data helps us improve the service and troubleshoot issues. Cookies Our service does not explicitly use cookies. However, third-party tools and libraries integrated into our app may use cookies to collect data. You can accept or refuse cookies, but refusing cookies may affect your ability to use certain features of the service. Service Providers We may work with third-party companies to provide or enhance our services. These providers may have access to your Personal Information solely to perform tasks on our behalf and are obligated to keep it confidential. Security We take the security of your Personal Information seriously and use commercially acceptable methods to protect it. However, please note that no method of online transmission or storage is completely secure. Children’s Privacy Our services are not directed at children under 13 years of age. We do not intentionally collect Personal Information from children. If you believe your child has provided us with personal information, please contact us, and we will take steps to remove it. Changes to This Privacy Policy We may update this policy periodically. You are encouraged to review this policy regularly for any changes. We will notify you of updates by posting the revised policy on this page. Contact Us For any questions or concerns about our Privacy Policy, please contact us at [email protected]. Effective Date: 2021-10-08

Terms And Conditions

Terms and Conditions - Aeva Technologies Private Limited By downloading or using the app developed by Aeva Technologies Private Limited, you agree to comply with these terms automatically. Please read them carefully before using the app. Usage Restrictions You are not permitted to copy, modify, or reproduce any part of the app, or use our trademarks in any way. You must not attempt to extract the app’s source code, translate the app into other languages, or create derivative versions. All intellectual property rights related to the app, including trademarks, copyrights, and database rights, belong to Aeva Technologies Private Limited. App Modifications and Charges We are committed to making the app as efficient and user-friendly as possible. However, we reserve the right to make changes to the app or charge for its services at any time. If we do charge for any service, we will clearly communicate the cost beforehand. Data and Security The app stores and processes personal data you provide to deliver our services. It is your responsibility to keep your device secure. We strongly advise against jailbreaking or rooting your phone, as this may compromise security features and prevent the app from functioning properly. Limitations of Responsibility Aeva Technologies Private Limited is not responsible for issues related to the app’s functionality if you lack access to an active internet connection. Whether you use Wi-Fi or mobile data, we are not liable if the app doesn’t work due to connectivity issues. If you use the app outside of Wi-Fi coverage, any resulting data charges from your mobile network provider are your responsibility. Make sure you have permission from the bill payer if you’re not the one responsible for the device's charges. Similarly, we cannot be held responsible if your device runs out of battery while using the app, preventing you from accessing our services. We make every effort to ensure the app is up-to-date and accurate, but we rely on third-party information and therefore cannot guarantee that the app will always be error-free or relevant to your specific needs. Aeva Technologies Private Limited disclaims liability for any direct or indirect losses resulting from your reliance on the app's functionality. Updates and Termination The app is currently available on Android, and system requirements may change over time. You must download updates to continue using the app. While we strive to keep the app compatible with the latest Android versions, we cannot guarantee ongoing support. You are required to accept updates when offered. We may decide to stop providing the app at any time, and this termination may occur without prior notice. Upon termination, your rights to use the app will cease, and you should delete the app from your device. Changes to Terms and Conditions We may revise these Terms and Conditions periodically. We encourage you to review this page regularly for updates. Any changes will be communicated through the posting of the new Terms and Conditions on this page. Effective Date: 2023-10-06 Contact Us If you have any questions or suggestions regarding these Terms and Conditions, please contact us at [email protected].